Privacy Policy

JetFuel Direct, Inc. (“JetFuel Direct,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services (collectively, the “Platform”).

By accessing or using our Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide

  • Account registration details (name, email, phone number, company name, role)
  • Payment and billing information
  • Communications with our support team
  • Profile and preferences
  • Fuel listings, transactions, and contract details

b. Information We Collect Automatically

  • Device and usage data (IP address, browser type, device type)
  • Log files and analytics data
  • Location data (if enabled)
  • Cookies and similar tracking technologies

c. Information from Third Parties

  • Business partners or integrations (e.g., payment processors, identity verification tools)
  • Publicly available business contact info

2. How We Use Your Information

  • Operate, maintain, and improve the Platform
  • Facilitate fuel listings, sales, and transactions
  • Communicate with you about your account and services
  • Provide customer support
  • Detect fraud, enforce policies, and maintain platform integrity
  • Comply with legal obligations
  • Analyze trends and usage to enhance functionality

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

  • Transaction Partners: Suppliers and operators involved in fuel sales
  • Service Providers: Cloud hosting, payment processing, analytics, and security services
  • Legal and Regulatory Entities: When required by law, legal process, or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or asset sale

4. Data Retention

We retain your information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account, subject to retention limitations.

5. Your Rights & Choices

You may have certain rights under applicable privacy laws, including:

  • Accessing or updating your information
  • Requesting deletion or restriction of your data
  • Withdrawing consent for certain uses
  • Opting out of non-essential communications

To exercise your rights, email us at privacy@jetfueldirect.com.

6. Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

7. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

8. Children’s Privacy

Our services are intended for business users in the aviation industry and are not directed to individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date. Your continued use of the Platform constitutes acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy, contact us.